Terms and conditions of use

Terms of sales

The present general terms and conditions of sale apply between: - On the one hand COLIMACON & CIE  ZA Pré Robelin, 38320 Herbeys - France - SIRET Nb 812 675 775 00017 - IBAN FR7616807001743253171721817, On the other hand, its customer (you).
The customer by purchasing on the website, accepts the present general terms and conditions of sale.
We reserve the right to amend the present general terms and conditions of sale at any time.
The sales terms and conditions are the ones in effect when the order was placed.

 

    • Article 1 : Price

Product prices are given in euros and are inclusive of all taxes but exclusive of postage and packaging costs.
Colimaçon & Cie reserves the right to change its prices at any time, although products will be invoiced at the price in effect when the order was placed
 All goods remain the property of Colimaçon & Cie.until receipt of payment in full.  

 

    • Article 2 - Orders

We will accept your order subject to the present general terms and conditions of sale.

You can place an order :
-on our website:www.echarpe-colimacon.com.
The order can be placed on our website only if you are clearly identified by your customer code and your password which are strictly personal
- By email : contact@echarpe-colimacon.com with switch (please contact us to get our IBAN)
Products are delivered to the delivery address given when the order is placed. 
In the situation of a mistake in your address details, Colimaçon & Co shall not be held responsible  in case of non delivery
Any order means that the customer accepts the prices and the products sold. Any dispute on this point will correspond to a possible exchange made within the framework of guarantees mentioned below.
Products  and prices are valid as advertised on Colimaçon & Co subject to stock availability. Information on product availability is provided when you place an order online.  These details are given for information purposes only and are not binding.

Should a product be unavailable after you have placed your order, we will let you know as soon as possible.
Colimaçon & Cie reserve the right to cancel or to refuse to accept your order if we find that there were litigating circumstances relating to the payment of a former order.

 

    •  Article 3 - Availability

Products are delivered within 3 working days if they are in stock.. 
If the product is not in stock, we will contact you to inform you about the delivery date.
  
 
If you are paying by transfer payment, your order will be processed only when your transfer has cleared.  Delivery times are set from the date your cheque clears and may therefore differ from times indicated when you placed your order.

 

    • Article 4 - Payment

You have a choice of different payment methods. You can pay :
- by credit/debit VISA card on our website www.echarpe-colimacon.com
- By transfer payment :All Bank charges incurred in transfering payments to us must be paid by you the customer. 

- throught Paypal

 

    • Article 5 - Delivery

Colimaçon & Cie products are delivered all over the  world. Products are delivered to the delivery address given when the order is placed. WE also DELIVER to the DOM-TOM please see above « carriage cost » for the costs charged.
Colimaçon & Cie shall not be held responsible for late deliveries.
In case of a late delivery, Colimaçon & Cie will inform the customer as soon as possible. 

 

    • Article 6 - Refund

You have 14 working days from the date of receipt to return the product. If it does not meet your expectations, you will be liable for the cost of return postage. Refunds will be made only on the goods  Goods are to be sent to : Colimaçon & cie - chemin du cholet - 38320 Herbeys - France.
Goods should be returned in their original packaging and complete. (note of use in its original form). A copy of the receipt must be enclosed as proof of purchase. Colimaçon & Cie will not accept washed, incomplete, damaged or dirty goods.
No refund for non standard products.
A refund will be made by switch or by cheque  within 5 days upon receipt of the returned goods.
Only prepaid transport will be accepted whatever the situation.

 

    • Article 7 - Returns

All the goods can be replaced except for non standard products.
You have 14 working days from the date of receipt to return the product.
You will be liable for the cost of return postage.
If the exchange request includes a more expensive product, additional costs should be paid jointly with the exchange request. For lower costs the payment will be made to the original customer who ordered and paid.
Goods will only been accepted if they are sent back in their original packaging and complete. (note of use in its original form). A copy of the receipt must be enclosed as proof of purchase. Colimaçon & Cie will not accept washed, incomplete, damaged or dirty goods.

 

    • Article 8 - Manufacturing defects

In the case of a defective product, Colimaçon & Co will  reimburse the purchase price, or will replace the goods, only if it is returned to Colimaçon & Co within the 10-day period.
Article L211-4 Consumption right code
Article 1641 Civil right code

 

    • Article 9- taxes

For all consignments to be shipped outside of France, invoices are automatically calculated exclusive of taxes. Any customs duties, other local taxes, import duties or state taxes that may apply are your sole responsibility and are not payable by Colimaçon & Cie 

 

    • Article 10 - Personal information

In accordance with the French law N°78-17 of January,6th 1978  related to I.T, files and liberty (CNIL) - File n° 1091800 - you have the right to access, correct and object to any personal data that relates to you. You must let us know by sending a letter to the following address. :
Colimaçon & Cie, chemin du Cholet, 38320 Herbeys - France.
Colimaçon & Cie will not divulge to third parties any personal information that you provide.  

 

    • Article 11 - responsability

Colimaçon & Cie shall be held responsible for any internet failures such as data lost, intrusion, virus, service failure, or any other problems. 

 

    • Article 12 - Intellectual property

All text, notes, illustrations and images from the website Colimaçon & Cie are the copyright of the author and are protected by intellectual property law worldwide.  It is forbidden (unless written authorization is given by Colimaçon & Cie) to copy, or use even part of the text, notes, illustrations and images of this website.

 

    • Article 13 - Applicable law

This Agreement shall be construed and performed in accordance with and shall be governed by French law. If there are any litigating circumstances a lawsuit should be filed at the Grenoble court.  

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